Server Solutions
Depend on Platinum ITS to Manage Your Servers & Networks
Networks have a lot of moving parts – servers, storage, firewalls, routers, switches, load balancers, and more. Platinum ITS will provision, secure and inventory your network equipment and systems, make sure all drivers and software are up to date, manage your licenses, integrate them with your existing equipment, and much more. And no matter what kind of network architecture you have – from the simplest LAN to the broadest hybrid – we are there to keep it running at all times.

Making sure every component of every one of your networks is operating perfectly is a full-time job.
SERVER &
NETWORK
MANAGEMENT
SERVICES
 Network & Server Support
 Tiered SLAs
 Server & Network Monitoring
 Server & Network Maintenance
 Server & Network Security
 Slash Technology Costs
Managed server and network services from Platinum ITS lower or eliminate the capital costs of purchasing and provisioning server hardware, software and network resources. We’ll also lower your ongoing operating costs of hiring IT experts to ensure everything’s running at peak performance.

 Emergency & Response Time
Platinum ITS guarantees our response time to be within the timeframe outlined in your plan. Once we learn of an issue, we determine if the issue can be resolved remotely or if an onsite visit is necessary. Either way, we respond in compliance with our promise to keep you up and running around the clock.

 Be Certain of Peak Performance
Platinum ITS constantly monitors every functional network component: routers, firewalls, switches, IP-based phone systems, and more. We’re just as vigilant with critical desktop events and mission-critical applications, antivirus and software patch alerts.

 Support You Can Count On
Server and network support are available by phone or live remote control. Our support engineers remotely diagnose and resolve network issues more than 90% of the time. Onsite support, at any hour, is there whenever it’s needed.

 You’re Always Safe & Secure
Platinum ITS monitors and removes spyware, adware and viruses, before they cause damage. We audit patches, ports, passwords and firewalls. We manage all your assets, track your warranties and service contracts, and provide security updates and software installations.

BENEFITS OF
OUR
SERVER &
NETWORK
MANAGEMENT
SERVICES